Privacy Policy

1. Information We Collect

Economy Plumbing Services, LLC ("we," "our," or "us") collects information you provide directly to us, such as when you:

• Request plumbing services or estimates
• Contact us via phone, email, or our website
• Schedule appointments through our online booking system
• Subscribe to our newsletter or blog updates
• Provide feedback or reviews about our services

Types of Information Collected:

• Personal Information: Name, address, phone number, email address
• Service Information: Property details, plumbing issues, service history
• Payment Information: Billing address, payment method details (processed securely)
• Communication Records: Phone calls, emails, text messages, and service notes

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our plumbing services
• Schedule appointments and dispatch technicians
• Process payments and manage billing
• Communicate with you about services, appointments, and updates
• Send promotional materials and newsletters (with your consent)
• Comply with legal obligations and resolve disputes
• Maintain service records for warranty and follow-up purposes

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted contractors or suppliers who assist in providing services
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Emergency Situations: To protect the safety and rights of our customers, employees, or the public

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage of physical and electronic records

5. Your Rights and Choices

You have the right to:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request transfer of your information to another service provider

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: