FAQAustin plumbing questions, answered
What are the signs of a slab leak in an Austin home?
Watch for a hot spot on the floor, the sound of running water when nothing is on, a water bill that jumps for no reason, warm water from the cold tap, or new cracks in walls and floors. Austin's expansive clay soil makes slab leaks more common here than in most cities — if you suspect one, don't wait; the longer it runs, the more damage it does to the foundation.
Is Austin's water really that hard on plumbing?
Yes. Austin's water comes from limestone aquifers and carries heavy mineral content. Scale builds up inside water heaters, shortens element and anode-rod life, and clogs fixtures and valves. A water heater that should last 10–12 years can fail at 7–8 here. Regular flushing and the right anode setup make a real difference — we build that into our installs.
Do you still repair damage from the February 2021 freeze?
Absolutely — we still get calls traced back to that storm every month. Pipes that froze but didn't burst outright often develop slow leaks years later, especially in attics and exterior walls. If you never had a full post-freeze inspection, it's not too late.
Are you a licensed plumber in Austin?
Yes — we hold Texas Master Plumber License #M-41147, have served Austin since 2012, and work from our shop at 701 Tillery St #12. Every job is performed or supervised by a Texas master plumber, and every price is approved by you before we start.