Plumbing problems tend to catch many of us by surprise. You can easily come home one day to find your toilet clogged or your water heater malfunctioning. For every plumbing issue you encounter, the last thing you want to do is search for a new plumber.
Fortunately, at Economy Plumbing, we are the leading Austin-based plumbing service. We are family-owned and operated and treat each customer like our closest friends and family.
Here are six steps you can take to ensure you find the right plumber for your toilet repair in Austin, TX.
Finding a new plumber can be difficult if you don’t know who to trust. We’ve put together six steps you should take to ensure you find the right plumber for your toilet repair.
The first step you should take in finding a trusted and experienced plumber is asking whether they are licensed, certified, and insured by their state. In addition to asking each plumber you encounter, you should also make sure that the plumbing company they are employed by has accurate credentials and carries full insurance in the event of a disaster.
Has a pipe burst in your home? Or is your boiler broken? It’s essential to know each plumber’s emergency service policy. That way you know who you can call in the event of an emergency. You should also consider asking about their response time to emergencies. If your plumber is going to take eight hours to arrive, they may not be the right choice for you.
The best way to know if a plumbing company is reputable is to read online reviews. If a company has more positive reviews than negative, the chances are that they are a reliable plumber. Check online resources like Yelp, the Better Business Bureau (BBB), and Trustpilot to ensure others have had good experiences with the company or plumber you are looking to hire.
Consider leveraging one of your most important resources: your network! Your friends and family members likely have a go-to plumber that’s reliable and credible. Get a few referrals from different people to see if any match up! You might end up with five referrals for the same plumber you know will provide excellent service.
Communication is vital when working with your plumber. You need to ensure that you can get what you need and hire someone who is willing to listen to your concerns and fix problems that arise. This will allow you to build trust and confidence with a plumber to whom you will keep coming back to repeatedly.
Professional and knowledgeable plumbers can provide accurate estimates upfront before any work is done. This includes quoting any fees that the company charges for a job and the actual costs of the work. If you wait to get an estimate until after the work is complete, you may be hit with a nasty surprise you weren’t expecting.
If you need a toilet repair service, Economy Plumbing Services is the most trusted Austin-based company. We take our time diagnosing each issue and resolving it at its root using unrivaled industry experience and expertise. As a local business, we do not just serve customers, we serve our neighbors and friends. Call now to get started!